IC 24-5-13
Chapter 13. Motor Vehicle Protection
IC 24-5-13-1
Sec. 1. This chapter applies to all motor vehicles
that are sold, leased, transferred, or replaced by a dealer or
manufacturer in Indiana.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-2
Sec. 2. As used in this chapter, "business
day" means a day other than Sunday or a legal holiday (as defined
in IC 1-1-9-1).
As added by P.L.150-1988, SEC.1.
IC 24-5-13-3
Sec. 3. As used in this chapter, "buyer"
means any person who, for purposes other than resale or sublease, enters
into an agreement or contract within Indiana for the transfer, lease, or
purchase of a motor vehicle covered under this chapter.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-3.4
Sec. 3.4. As used in this chapter, "lease"
means a contract in the form of a lease or bailment for the use of a
motor vehicle by a person for more than four (4) months, whether or not
the lessee has the option to purchase or otherwise become the owner of
the property at the expiration of the lease.
As added by P.L.24-1989, SEC.25.
IC 24-5-13-3.7
Sec. 3.7. As used in this chapter, "lessor"
means a person who:
(1) holds title to a motor
vehicle leased to a lessee under a written lease agreement; or
(2) holds the lessor's rights
under an agreement described in subdivision (1).
As added by P.L.24-1989, SEC.26.
IC 24-5-13-4
Sec. 4. As used in this chapter,
"manufacturer" means any person who is engaged in the business
of manufacturing motor vehicles, or, in the case of motor vehicles not
manufactured in the United States, any person who is engaged in the
business of importing motor vehicles.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-5
Sec. 5. As used in this chapter, "motor
vehicle" or "vehicle" means any self-propelled vehicle
that:
(1) has a declared gross
vehicle weight of less than ten thousand (10,000) pounds;
(2) is sold to:
(A) a
buyer in Indiana and registered in Indiana; or
(B) a
buyer in Indiana who is not an Indiana resident (as defined in IC
9-13-2-78);
(3) is intended primarily for
use and operation on public highways; and
(4) is required to be
registered or licensed before use or operation.
The term does not include conversion vans, motor homes, farm tractors,
and other machines used in the actual production, harvesting, and care
of farm products, road building equipment, truck tractors, road
tractors, motorcycles, mopeds, snowmobiles, or vehicles designed
primarily for offroad use.
As added by P.L.150-1988, SEC.1. Amended by P.L.141-1990, SEC.1;
P.L.2-1991, SEC.84.
IC 24-5-13-6
Sec. 6. As used in this chapter,
"nonconformity" means any specific or generic defect or
condition or any concurrent combination of defects or conditions that:
(1) substantially impairs the
use, market value, or safety of a motor vehicle; or
(2) renders the motor vehicle
nonconforming to the terms of an applicable manufacturer's warranty.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-7
Sec. 7. As used in this chapter, "term of
protection" means a period of time that:
(1) begins:
(A)
on the date of original delivery of a motor vehicle to a buyer; or
(B)
in the case of a replacement vehicle provided by a manufacturer to a
buyer under this chapter, on the date of delivery of the replacement
vehicle to the buyer; and
(2) ends the earlier of:
(A)
eighteen (18) months after the date identified under subdivision (1); or
(B)
the time the motor vehicle has been driven eighteen thousand (18,000)
miles after the date identified under subdivision (1).
As added by P.L.150-1988, SEC.1.
IC 24-5-13-8
Sec. 8. If a motor vehicle suffers from a
nonconformity and the buyer reports the nonconformity within the term of
protection to the manufacturer of the vehicle, its agent, or its
authorized dealer then the manufacturer of the motor vehicle or the
manufacturer's agent or authorized dealer shall make the repairs that
are necessary to correct the nonconformity, even if the repairs are made
after expiration of the term of protection.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-9
Sec. 9. (a) A buyer must first notify the
manufacturer of a claim under this chapter if the manufacturer has made
the disclosure required by subsection (b). However, if the manufacturer
has not made the required disclosure, the buyer is not required to
notify the manufacturer of a claim under this chapter.
(b) The manufacturer shall clearly and conspicuously
disclose to the buyer, in the warranty or owner's manual, that written
notification of the nonconformity is required before the buyer may be
eligible for a refund or replacement of the vehicle. The manufacturer
shall include with the warranty or owner's manual the name and address
to which the buyer must send notification.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-10
Sec. 10. If, after a reasonable number of attempts,
the manufacturer, its agent, or authorized dealer is unable to correct
the nonconformity, the manufacturer shall accept the return of the
vehicle from the buyer and, at the buyer's option, either, within thirty
(30) days, refund the amount paid by the buyer or provide a replacement
vehicle of comparable value.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-11
Sec. 11. (a) If a refund is tendered under this
chapter with respect to a vehicle that is not a leased vehicle, the
refund must be the full contract price of the vehicle, including all
credits and allowances for any trade-in vehicle and less a reasonable
allowance for use.
(b) To determine a reasonable allowance for use under
this section, multiply:
(1) the total contract price
of the vehicle; by
(2) a fraction having as its
denominator one hundred thousand (100,000) and having as its numerator
the number of miles that the vehicle traveled before the manufacturer's
acceptance of its return.
(c) The refund must also include reimbursement for
the following incidental costs:
(1) All sales tax.
(2) The unexpended portion of
the registration fee and excise tax that has been prepaid for any
calendar year.
(3) All finance charges
actually expended.
(4) The cost of all options
added by the authorized dealer.
(d) Refunds made under this section shall be made to
the buyer and lienholder, if any, as their respective interests appear
on the records of ownership.
As added by P.L.150-1988, SEC.1. Amended by P.L.24-1989, SEC.27.
IC 24-5-13-11.5
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Sec. 11.5. (a) If a refund is tendered under this
chapter with respect to a leased motor vehicle, the refund shall be made
as follows:
(1) The lessee shall receive
all deposit and lease payments paid by the lessee to the lessor,
including all credits and allowances for any trade-in vehicles, less a
reasonable allowance for use.
(2) The lessor shall receive:
(A)
the lessor's purchase cost, including freight and accessories;
(B)
any fee paid to another to obtain the lease;
(C)
any insurance premiums or other costs expended by the lessor for the
benefit of the lessee;
(D)
sales tax paid by the lessor; and
(E)
five percent (5%) of the amount described in subdivision (2)(A);
less the total of all deposit and lease payments paid by the lessee to
the lessor, including all credits and allowances for any trade-in
vehicle.
(b) To determine a reasonable allowance for use under
this section, multiply:
(1) the total lease
obligation of the lessee at the inception of the lease; by
(2) a fraction having as its
denominator one hundred thousand (100,000) and as its numerator the
number of miles that the vehicle traveled before the lessor's acceptance
of its return.
As added by P.L.24-1989, SEC.28.
IC 24-5-13-12
Sec. 12. (a) If a vehicle is replaced by a
manufacturer under this chapter, the manufacturer shall reimburse the
buyer for any fees for the transfer of registration or any sales tax
incurred by the buyer as a result of replacement.
(b) If a replaced vehicle was financed by the
manufacturer, its subsidiary, or agent, the manufacturer, subsidiary, or
agent may not require the buyer to enter into any refinancing agreement
concerning a replacement vehicle that would create any financial
obligations upon the buyer less favorable than those of the original
financing agreement.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-13
Sec. 13. Whenever a vehicle is replaced or refunded
under this chapter, the manufacturer shall reimburse the buyer for
necessary towing and rental costs actually incurred as a direct result
of the nonconformity.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-14
Sec. 14. A buyer has the option of retaining the use
of any vehicle returned under this chapter until the time that the buyer
has been tendered a full refund or replacement vehicle of comparable
value. The use of any vehicle retained by a buyer after its return to a
manufacturer under this chapter must, in cases in which a refund is
tendered, be reflected in the reasonable allowance for use required by
section 11 of this chapter.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-15
Sec. 15. (a) A reasonable number of attempts is
considered to have been undertaken to correct a nonconformity if:
(1) the nonconformity has
been subject to repair at least four (4) times by the manufacturer or
its agents or authorized dealers, but the nonconformity continues to
exist; or
(2) the vehicle is out of
service by reason of repair of any nonconformity for a cumulative total
of at least thirty (30) business days, and the nonconformity continues
to exist.
(b) The thirty (30) business day period in subsection
(a)(2) shall be extended by any period of time during which repair
services are not available as a direct result of a strike. The
manufacturer, its agent, or authorized dealer shall provide or make
provision for the free use of a vehicle to any buyer whose vehicle is
out of service by reason of repair during a strike.
(c) The burden is on the manufacturer to show that
the reason for an extension under subsection (b) was the direct cause
for the failure of the manufacturer, its agent, or authorized dealer to
cure any nonconformity during the time of the event.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-16
Sec. 16. (a) A manufacturer, its agent, or authorized
dealer may not refuse to diagnose or repair any vehicle for the purpose
of avoiding liability under this chapter.
(b) A manufacturer, its agent, or authorized dealer
shall provide a buyer with a written repair order each time the buyer's
vehicle is brought in for examination or repair. The repair order must
indicate all work performed on the vehicle including examination of the
vehicle, parts, and labor.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-17 Repealed
(Repealed by P.L.65-1992, SEC.4.)
IC 24-5-13-18
Sec. 18. It is an affirmative defense to any claim
under this chapter that:
(1) the nonconformity,
defect, or condition does not substantially impair the use, value, or
safety of the motor vehicle; or
(2) the nonconformity,
defect, or condition is the result of abuse, neglect, or unauthorized
modification or alteration of the motor vehicle by the buyer.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-19
Sec. 19. This chapter does not apply to any buyer who
has not first resorted to an informal procedure established by a
manufacturer or in which a manufacturer participates if:
(1) the procedure is
certified by the attorney general as:
(A)
complying in all respects with 16 C.F.R. 703; and
(B)
complying with any other rules concerning certification adopted by the
attorney general, including but not limited to the requirement of oral
hearings, pursuant to IC 4-22-2; and
(2) the buyer has received
adequate written notice from the manufacturer of the existence of the
procedure.
Adequate written notice includes the incorporation of the informal
dispute settlement procedure into the terms of the written warranty to
which the motor vehicle does not conform.
As added by P.L.150-1988, SEC.1. Amended by P.L.24-1989, SEC.29.
IC 24-5-13-20
Sec. 20. This chapter does not limit the rights or
remedies that are otherwise available to a buyer under any other
applicable provision of law.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-21
Sec. 21. A buyer may bring a civil action to enforce
this chapter in any circuit or superior court.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-22
Sec. 22. A buyer who prevails in any action brought
under this chapter is entitled to recover as part of the judgment a sum
equal to the aggregate amount of cost and expenses, including attorney's
fees based on actual time expended by the attorney, determined by the
court to have been reasonably incurred by the buyer for or in connection
with the commencement and prosecution of the action.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-23
Sec. 23. (a) An action brought under this chapter
must be commenced within two (2) years following the date the buyer
first reports the nonconformity to the manufacturer, its agent, or
authorized dealer.
(b) When the buyer has commenced an informal dispute
settlement procedure described in section 19 of this chapter, the two
(2) year period specified in subsection (a) is tolled during the time
the informal dispute settlement procedure is being conducted.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-24
Sec. 24. Nothing in this chapter imposes any
liability on a dealer or creates a cause of action by a consumer against
a dealer, and a manufacturer may not, directly or indirectly, expose any
franchised dealer to liability under this chapter.
As added by P.L.150-1988, SEC.1.
